iPod with color display User’s Guide
Most problems with iPod can be solved quickly by following the advice in this chapter.
Resetting iPod
Most problems with iPod can be solved by resetting it.
To reset iPod:
- Connect iPod to a power outlet using the iPod Power Adapter.
- Toggle the Hold switch on and off (set it to Hold, then turn it off again).
- Press and hold the Select and Menu buttons for at least 6 seconds, until the Apple logo appears.
If Your iPod Won’t Turn On or Respond
- Make sure the Hold switch is off.
- If you’re using the optional iPod Remote, make sure the remote’s Hold switch is off.
- If that doesn’t work, connect iPod to the iPod Power Adapter and connect the adapter to a working electrical outlet. Your iPod battery may need to be recharged.
- If that doesn’t work, your iPod may need to be reset (see above).
- If that doesn’t work, you may need to restore iPod software. See “iPod Software Update and Restore” on page 66.
If You Want to Disconnect iPod, but the Screen Says “Do not disconnect”
- If iPod is transferring music, wait for the transfer to complete.
- Select iPod in the iTunes Source list and click the Eject button.
- If iPod disappears from the iTunes Source list, but you still see the “Do not disconnect” message on the iPod screen, go ahead and disconnect iPod.
- If iPod doesn’t disappear from the iTunes Source list, drag the iPod icon from the desktop to the Trash (if you’re using a Mac) or click the Safely Remove Hardware icon in the system tray and select your iPod (if you’re using a Windows PC). If you still see the “Do not disconnect” message, restart your computer and eject iPod again.
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